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IVR Phone Time Card Solutions

Field Employees

Problems With Paper Timesheets

• No notice of lateness or absence
• "Buddy punching" problems
• Lost timesheets
• Busy fax machines
• Overpaying overtime
• Excessive payroll adjustments
• Delayed billing hurting cash flow

The Solution

IVR Phone Time Card Solutions

How It Works

• Employees call into Pacific Timesheet IVR Phone Timesheet system using an 800 number.
• Caller ID can be captured to authenticate employee location for reporting.
• Employee enters and system validates employee ID.
• Error handling prompts employee to re-enter ID. If second attempt fails he or she is prompted to contact their supervisor or system administrator.
• If ID is correct, system clocks in employee as checked in or checked out from a previous punch.
  

Sample Call Flow